Privacy policy

Miyabi FIVE ELEMENTS Online Shop (hereinafter referred to as “the Shop”) is an online shopping site operated by Bonito Japan Co.
The Shop promotes the protection of personal information by establishing the following privacy policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures to do so.

1.Definition of Personal Information

Personal information” means information about a living individual that can be used to identify the specific individual by name, date of birth, or other description contained in the information, or information that can be easily cross-checked with other information and thereby used to identify the specific individual.

2.Collection of Personal Information

We may collect your personal information when you purchase a product or make an inquiry. When collecting personal information, we will clearly state the purpose of use and use legal and fair means.

3.Use of Personal Information

We use the personal information we receive from our customers for the following purposes

a) Confirmation and reference of orders
b) To confirm and inquire about the shipment of products
c) When replying to inquiries
d) To provide useful information such as information and advertisements regarding the products, services, etc. of our online store.
e) For our marketing research, analysis of purchasing trends, and research and development of products and services.

The staff of the Shop and its affiliated stores will share personal information within the scope of the following purposes of use.

a) When confirming, inquiring about, replying to, or informing customers of orders and layaways

We will not disclose or provide personal information to third parties without your permission except in the following cases

a) When required by law, or when it is necessary to cooperate with national or local government agencies or their agents in the performance of their duties as required by law.
b) When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
c) When exchanging personal data with an affiliate of the company that operates the Shop
d) When disclosing personal information to our company or our subcontractors or business partners with whom we have concluded an agreement including confidentiality clauses, for the “Purposes of Use of Personal Information” mentioned above.

4.Safe Management of Personal Information

The service provider will take reasonable, organizational, physical, personnel, and technical measures to ensure the security of personal information received from customers. In addition, the store will take appropriate measures to prevent unauthorized access to personal data, loss, alteration, or leakage of personal information in accordance with relevant laws and regulations. In addition, when entrusting customers' personal information to a third party, we will appropriately supervise the entrusted party.

5.Correction and deletion of personal information

To correct or delete your personal information, please go to “My Page” or contact us.

6.Use of Cookies

In order to provide better service to our customers, we may use cookies, which do not collect personally identifiable information and do not violate the privacy of our customers. Some pages use cookies to reuse the data you have entered once and to simplify your operation.
We do not disclose the information obtained by cookies to third parties (except to contractors to whom we have entrusted the handling of personal information to the extent necessary for the purpose of use).
If you do not wish to accept cookies, you can set your browser to disable cookies.

※Cookies are pieces of information sent to your browser from a server computer and stored on the hard disk of the computer you are using.

7.Use of SSL

SSL (Secure Sockets Layer) technology is used when entering personal information to ensure security and prevent the information from being intercepted, interfered with, or altered.

※SSL is a function that encrypts information to prevent eavesdropping and alteration of data during transmission and reception.

8.For inquiries, please contact

info@miyabi-umami.com

9.Changes to our Privacy Policy

Whenever we change the personal information we collect, the purposes for which we use it, or make other changes to our privacy policy, we will make these changes public by posting the changes on this page.